The short version
I am the author of EmoShift: The Key to Success and Decoding Modern Day Managers - and a practitioner before anything else. I have spent over twenty years leading learning and organisational development in BFSI, most recently heading L&OD for a 13,000-strong, 3,000-branch workforce where about 85% of people work in the field.
The result I am proudest of: bringing infant attrition down from 118% to 53%, with an LMS, digital 2D/3D training content, and an end-to-end rebuild of how learning works in the company.
Earlier: independent consulting, Fincare (25,000+ employees, a team of 118, and RBI SPOC duties), Jana Small Finance Bank (22,000 staff), Earth Infrastructures, and Kute Build - where I was the first HR head and hired from 0 to 300 across four countries. Along the way: six national HR awards, an MDP certificate from XLRI, liaison work with the RBI, McKinsey and KPMG, and an estimated 300,000+ professionals trained across two decades.
I write about what I have actually run: retention and the first 90 days, frontline capability, microlearning and AI, and how to defend L&D's ROI to a CFO. My two books are EmoShift: The Key to Success and Decoding Modern Day Managers; a third is in draft.
