Where it comes from
EmoShift: The Key to Success
Every organisation runs on emotional shifts - the moments a new hire decides to trust you, a top performer decides to disengage, a manager decides to coach or to blame. EmoShift is my name for working those moments deliberately instead of leaving them to chance.
The book lays out the foundation. This page will grow into the full framework - the models, the tools, and how to apply them to retention, onboarding and manager capability.