Bloggers Corner & Podcasts

HR owns the retention report, not the retention

5 November 2026

A report can tell you where people are leaving. It cannot make anyone stay. On the handover that hurts retention, and the three jobs HR should actually own.

Do field officers quit the branch manager, not the company?

29 October 2026

Infant attrition fell from 118% to 53% in three quarters. What that number can and cannot prove about why new field officers leave, and three questions every 90-day exit should answer.

Promoted for results, not prepared: the field officer who becomes a branch manager

20 October 2026

A promotion letter changes a title. It does not teach anyone to manage people. What Gallup's latest numbers say, and how to build a new branch manager's first 90 days around real work.

The first 90 days decide who stays

Publishing this month

By the time a resignation letter lands, the decision was made months earlier - usually inside the first ninety days. What infant attrition numbers actually tell you, and what to fix first.

Training the field is not the same as training head office

8 October 2026

Thousands of field staff, patchy connectivity, fifteen languages. Why classroom thinking fails the frontline, and what microlearning in the flow of work looks like when it is done honestly.

Defending the training budget to your CFO

Publishing this month

Satisfaction scores do not survive a budget review. Attrition curves, productivity ramps and compliance numbers do. How to tie learning to the numbers your CFO already watches.

Episode 2

Coming next

Multitasking is a myth: what to do with competing priorities instead.

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