Articles
Latest writing
Retention
The first 90 days decide who stays
Publishing this month
By the time a resignation letter lands, the decision was made months earlier - usually inside the first ninety days. What infant attrition numbers actually tell you, and what to fix first.
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Frontline capability
Field officers do not learn like head office
Publishing this month
Thousands of field staff, patchy connectivity, fifteen languages. Why classroom thinking fails the frontline, and what microlearning in the flow of work looks like when it is done honestly.
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L&D ROI
Defending the training budget to your CFO
Publishing this month
Satisfaction scores do not survive a budget review. Attrition curves, productivity ramps and compliance numbers do. How to tie learning to the numbers your CFO already watches.
Read my latest on LinkedIn →
New articles land here first, then on LinkedIn. Microlearning + AI is the next lane in the queue.